Terms and condition

Lead-time: Sample 4 weeks after the mold and design is confirmed,
Order 6-8 weeks (low season) , 8-10 weeks (high season)
Timelines

• Design process/sketching development = 1 – 3 days
• Pricing = 1 – 3 days
• Sample orders = 3 – 5 weeks
• Bulk orders = 6 – 8 weeks
• Shipping = 3 days

Product Guarantee

If you received the faulty or defective items occur please inform us within 7 days after receiving the product. We are more than happy to help with no charge repair or replacement or even credit note. We can offer a full service repair or replate at your cost. The items bought could not be refunded. Genuine stone and pearl can be differing each piece, as it is natural process. Items that have been damaged as a result of normal wear and tear, by accident, or through misuse will not be considered faulty and will be void from the guarantee.